Privacy Policy

This Privacy Policy describes how Manda Vintage (“we”, “our”, “us”) collects, uses, and protects your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Belgian law.

By using mandavintage.com, you agree to the practices described below.

1. Information We Collect

We may collect the following categories of personal data:

a) Identity & Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

b) Order Information

  • Purchase history

  • Order details

  • Customer service communications

c) Payment Information
Payments are processed securely by PCI-compliant third-party providers.
We do not store full credit or debit card details.

d) Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies and browsing behavior

We collect only the data necessary to fulfill our contractual and legal obligations.

2. Legal Basis for Processing (GDPR)

We process personal data based on:

  • Contractual necessity (to process your order)

  • Legal obligations (tax and accounting compliance)

  • Legitimate interests (website improvement and fraud prevention)

  • Your consent (for marketing communications)

3. How We Use Your Data

Your data is used to:

  • Process and deliver orders

  • Provide customer service

  • Manage returns and refunds

  • Improve website performance

  • Prevent fraud

  • Send promotional emails (only with your consent)

We never sell or rent personal data to third parties.

4. Data Sharing

We may share limited necessary information with:

  • Payment processors

  • Shipping carriers

  • IT and hosting providers

  • Analytics services

All third parties are required to comply with GDPR and data protection standards.

5. Data Retention

We retain personal data only as long as necessary:

  • Order data: retained for legal/accounting purposes (as required by Belgian law)

  • Marketing data: until consent is withdrawn

After this period, data is securely deleted or anonymized.

6. Cookies

Our website uses cookies to:

  • Enable website functionality

  • Improve user experience

  • Analyze traffic

  • Personalize content

You can manage or disable cookies through your browser settings.

7. Your GDPR Rights

You have the right to:

  • Access your personal data

  • Request correction

  • Request deletion (where legally permitted)

  • Restrict processing

  • Object to processing

  • Withdraw marketing consent at any time

  • Lodge a complaint with the Belgian Data Protection Authority

To exercise your rights, contact:

support@mandavintage.com

We respond to requests within the legally required timeframe.

8. Data Security

We implement appropriate technical and organizational measures including:

  • HTTPS encryption

  • Secure hosting infrastructure

  • Limited access to personal data

  • Trusted PCI-compliant payment gateways

9. Policy Updates

We may update this Privacy Policy when necessary.
The latest version will always be published on this page.

10. Contact Information

Manda Vintage
Rue Haute 55
1000 Brussels
Belgium

Email: support@mandavintage.com
Phone: +32 2 513 98 56

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